Terms of Service

Service Description

Beam Property Management is a comprehensive property management platform that facilitates communication and transactions between landlords, tenants, and property managers. Our services include property listing, tenant screening, payment processing, maintenance tracking, and communication tools.

Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• Use strong, unique passwords for your account
• Enable two-factor authentication when available
• Log out of your account when using shared devices

Prohibited Activities

• Sharing account credentials with unauthorized users
• Attempting to gain unauthorized access to our systems
• Using the service for illegal or fraudulent activities
• Harassing or threatening other users
• Uploading malicious content or software
• Violating any applicable laws or regulations

Data Collection

We collect and process personal data as described in our Privacy Policy. By using our service, you consent to such collection and processing. We implement SOC2 compliant security measures to protect your data.

Data Accuracy

You are responsible for providing accurate and up-to-date information. We rely on the information you provide to deliver our services effectively.

Third-Party Services

Our service integrates with third-party services (Stripe, Google Maps, etc.). These services have their own terms and privacy policies that you should review.

Payment Processing

• All payments are processed securely through Stripe
• We do not store your payment card information
• Payment processing fees may apply
• Refunds are processed according to our refund policy

Service Fees

• Platform fees are clearly disclosed before transactions
• Fees may vary based on service type and volume
• All fees are non-refundable unless otherwise stated
• We reserve the right to modify fee structures with notice

Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance
• Emergency maintenance may occur without notice
• Service may be temporarily unavailable due to technical issues

Limitations of Liability

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for our services
• We do not guarantee the accuracy of third-party information
• Users are responsible for their own legal compliance

Our Rights

The Service and its original content, features, and functionality are owned by Beam Property Management and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of content you upload to our platform. By uploading content, you grant us a license to use, store, and display that content as necessary to provide our services.

Account Termination

• You may terminate your account at any time
• We may terminate accounts for violations of these terms
• Termination will result in loss of access to services
• Data retention policies apply after termination

Effect of Termination

• Immediate loss of access to platform features
• Data may be retained for legal compliance
• Outstanding payments remain due
• Provisions that survive termination remain in effect